Valid from: 9th of January, 2024
When you use or access our website Aqtos.com or services in any way, you are acknowledging and agreeing to the practices and policies described below. You give your consent for us to collect, use, and share your information as detailed in this Privacy Policy.
1. Introduction
Welcome to Aqtos.com. We are committed to protecting your privacy and ensuring your personal information is collected and used responsibly. This Privacy Policy outlines how we handle the information you provide us.
2. Data Collection
- Email Subscriptions: When you subscribe to our launch notification, we collect your email address. This information is used exclusively to send you updates about Aqtos. We use Mailerlite as our email marketing platform.
- Contact Us Form: If you contact us using our form, we collect your name, email, subject, and message. This information is used solely to respond to your inquiries and provide support.
- Website Analytics and Tracking: We use Google Analytics, LinkedIn Pixel, and Facebook Pixel on our website. These tools help us understand how visitors interact with our site and enable us to track user behavior, such as pages visited and time spent on our site. This information is used for analytics and remarketing purposes.
3. Data Use and Sharing
Your information is not shared with or sold to third parties, except as necessary to provide the services requested (e.g., Mailerlite for email subscriptions, and analytics and remarketing services like Google Analytics, LinkedIn Pixel, and Facebook Pixel). We take reasonable steps to ensure that third-party services used also adhere to privacy and data protection standards.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. These technologies are used to enhance and personalize your website experience, as well as for analytics and advertising purposes.
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email. You may opt out of receiving this advertising by visiting https://app.retention.com/optout
5. Data Security
We implement appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data.
6. User Rights
You have the right to access, update, or delete your personal information at any time. If you wish to unsubscribe from our emails, you can do so using the link provided in our emails. You can also adjust your browser settings to refuse cookies if you prefer.
European Union Data Subject Rights EU Residents
If you are a resident of the European Union (“EU”), United Kingdom, Lichtenstein, Norway, or Iceland, you have additional rights under the EU General Data Protection Regulation (the “GDPR”) regarding your Personal Data, as detailed below.
In this section, “Personal Data” and “processing” are used as defined in the GDPR. Generally, “Personal Data” refers to information that can be used to identify a person individually, and “processing” broadly encompasses actions performed with data such as collection, use, storage, and disclosure. Aqtos will be the controller of your Personal Data processed in connection with the Services.
Should there be any discrepancies between this section and other parts of this Privacy Policy, the section or part that provides greater protection of Personal Data will prevail. If you have questions about this section or its applicability to you, please contact us at [email protected]. Note that we may process Personal Data of our customers’ end users or employees when providing certain services to customers, in which case we act as the processor of Personal Data. If we are processing your Personal Data as a processor (not the controller), please contact the controller party first to address your rights regarding such data.
We process your Personal Data only on a lawful basis. Lawful bases for processing include consent, contractual necessity, and our “legitimate interests” or those of third parties, as further explained below.
Contractual Necessity: We process certain categories of Personal Data as a matter of “contractual necessity,” meaning we need to process the data to fulfill our Terms of Use with you, enabling us to provide you with the Services. Without this data, you may not be able to use all or parts of the Services.
Examples include:
- Profile or Contact Data
- Web Analytics or other network activity information
- Payment Data
- Social Network Data
- Device Data
- Other Identifying Information you voluntarily provide
Legitimate Interest: We process certain categories of Personal Data when it aligns with the legitimate interest of us or third parties. We may de-identify or anonymize Personal Data to further these legitimate interests. Examples of these interests include:
- Providing, customizing, and improving the Services
- Marketing the Services
- Communicating with you
- Fulfilling legal requirements and enforcing legal terms
- Completing corporate transactions
Consent: In some cases, we process Personal Data based on your explicit consent at the time of data collection. When processing is based on consent, it will be clearly indicated at the point and time of collection.
Other Processing Grounds: Occasionally, we may need to process Personal Data to comply with a legal obligation, protect your or others’ vital interests, or perform a task in the public interest.
Sharing Personal Data
EU Data Subject Rights
You have rights regarding your Personal Data, including the ones listed below. For more information or to make a request, please email us at [email protected].
Please note that in some cases, we may not be able to fully comply with your request, for example, if it is frivolous or extremely impractical, infringes on the rights of others, or is not legally required. In such cases, we will still respond to inform you of our decision. We may also require additional information, which may include Personal Data, to verify your identity and the nature of your request.
Access: You can request information about the Personal Data we hold about you and receive a copy of such data. You can also access some of your Personal Data by logging into your account.
Rectification: If you believe any Personal Data we hold about you is incorrect or incomplete, you can request that we correct or supplement it. Some of this information can also be corrected directly by logging into your account.
Erasure: You can request that we erase some or all of your Personal Data from our systems.
Withdrawal of Consent: If we process your Personal Data based on consent, you have the right to withdraw this consent at any time. However, withdrawing consent may require you to provide express consent on a case-by-case basis for certain uses or disclosures of Personal Data necessary for the utilization of our Services.
Portability: You can request a copy of your Personal Data in a machine-readable format and ask us to transmit it to another controller where technically feasible.
Objection: You can inform us of your objection to further use or disclosure of your Personal Data for certain purposes, such as direct marketing.
Restriction of Processing: You can request us to limit further processing of your Personal Data.
Right to File Complaint: You have the right to complain about Aqtos’s practices regarding your Personal Data to the supervisory authority in your country or EU Member State. A list of Supervisory Authorities is available here: https://edpb.europa.eu/about-edpb/board/members_en.
7. Changes to this Policy
We may update this Privacy Policy from time to time. We encourage you to review it periodically.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us through our website or at [email protected].